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Privacy Policy

1. Name and address of the responsible party

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States as well as other data protection provisions is:

Landschaftsverband Westfalen-Lippe (LWL)

Freiherr-vom-Stein-Platz 1

48133 Münster

Phone number: 0251 591-01

Fax: 0251 591-3300

E-Mail: [email protected]

Website: www.lwl.org

2. Name and address of the data protection officer

a. For the area of the LWL core administration:

Data protection officer

LWL Headquarters

Karlstr. 11

48133 Münster

Phone number: 0251 591-3336

Fax: 0251 591-713336

E-mail: [email protected]

b. For the area of the LWL clinics, LWL nursing centres, LWL residential facilities and the LWL correctional clinics:

Data protection officer

LWL-PsychiatrieVerbund Westfalen und LWL-Maßregelvollzugskliniken

Hörsterplatz 2

48143 Münster

Phone number: 0251 591-5834

Telefax: 0251 591-6907

E-Mail: [email protected]

3. General information on data processing

a. Scope of the processing of personal data

As a matter of principle, we process personal data of our users only insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by legal regulations.

b. Legal basis for the processing of personal data

Data that the device transmits to us is automatically stored within the scope of our legitimate interest in analysis and for security reasons:

- Date and time of the retrieval of our web application

- The amount of data transferred and the access status (file transferred, file not found, etc.)

- IP address

- The operating system used

- Browser used

- Device type

We cannot assign this data to specific persons. This data is not merged with other data sources. The data is also deleted within seven days after a statistical evaluation. Data whose further retention is required for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.

We use the hosting services of Digital Ocean, LLC. These serve to provide infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services in order to maintain the operation of this web application.

In doing so, we or our hosting provider process the above-mentioned usage data, meta data and communication data of users of this web application on the basis of our legitimate interests in the efficient and secure provision of this web application.

4. Cookies

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

- Adoption of language settings

- Noting that the cookie banner has been read

-Noting that the general terms of use have been accepted

We also use cookies on our website that enable an analysis of the user's surfing behaviour. The following data can be transmitted in this way:

- Random unique Visitor ID (random visitor ID)

- Time of the first visit for this user

- Time of the previous visit for this user

- Number of visits for this user (number of visits by this user)

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.

When accessing our website, the user is informed about the use of cookies for analysis purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, a reference to this data protection declaration is also made.

Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) lit. a DSGVO if the user has given his or her consent in this regard.

The user data collected through technically necessary cookies are not used to create user profiles. Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer. These purposes are also our legitimate interest in processing the personal data according to Art. 6 para. 1 lit. f DSGVO.

Duration of storage, objection and removal options

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website in full.

5. External contents

a. YouTube

Integration of YouTube videos:

(1) It is possible to integrate videos stored on https://www.youtube.com into this website and play them directly.

(2) Further information on the purpose and scope of data collection and processing by YouTube can be found in the data protection declaration. There you will also find further information on your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

b. Vimeo

Integration of Vimeo videos:

(1) It is possible to integrate videos stored on http://www.vimeo.com into this website and play them directly.

(2) For more information on the purpose and scope of data collection and processing by Vimeo, please see the privacy policy. https://vimeo.com/privacy

c. Google Fonts

In order to make visiting our website intuitive and visually appealing, we use external fonts from Google Fonts. These are loaded from servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ('Google') when you visit the site. Google does not store any cookies in your browser. However, according to our information, the IP address of the user's terminal device is transmitted to Google and stored. This processing is carried out on the basis of our overriding legitimate interest in optimal marketing of our offer in accordance with Art. 6 (1) f) DSGVO.

d. E-mail address

The collection of the user's e-mail address serves to inform the user about the status of your content on Your Story Matters. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The e-mail address and optionally the name of the user are thus stored as long as content created by the user is online.

The processing of the personal data from the input mask serves us solely to process the automatic notification of the status of the content created by user:in on the website. They will not be used for any other purpose than this and will not be passed on to third parties.

e. Social Media plugin

We use the following plug-in: https://github.com/nicolasbeauvais/vue-social-sharing to share and distribute the content created on the platform on social media channels. This does not capture, collect or share any personal data with third parties.

6. Legal basis for the creation of content on your-story-matters.de

For the legal basis, please read the General Terms of Use under the following link: https://your-story-matters.de/terms.

7. Web analysis by Matomo (formerly PIWIK)

For web analysis, we use the usage analysis software Matomo (formerly Piwik), which is recommended by data protection specialists. The processing of users' personal data enables us to analyse the browsing behaviour of our users. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. By automatically anonymising/pseudonymising the IP addresses, the collected data can no longer be assigned to specific persons. This excludes the possibility of usage data or usage profiles being associated with personal data. The software runs exclusively on the servers of our website. Personal user data is only stored there. The data is not passed on to third parties. Depending on whether you have consented or objected to the data collection, either two web analysis cookies or a Matomo deactivation cookie are stored on your computer. These are so-called persistent cookies that are automatically deleted after two years. You can also delete these cookies yourself at any time in the security settings of your browser.

Cookie settings for data collection by the web analysis software Matomo

When you visit our website for the first time, you have the opportunity to explicitly declare that you agree to the collection and analysis of statistical data described above. If you do not do this, no web analysis cookies will be set, so that no data will be collected by the Matomo web analysis software for your use of the website.

Please note: If you have activated the automatic deletion of cookies in your browser, the deactivation cookie will also be deleted when you exit the programme. In this case, you will be shown the cookie setting options again the next time you visit our website, where you will once again have the option of expressly agreeing to the collection of data for analysis purposes or to use the website without web analysis cookies. If you use a different computer or web browser, you will again have the option to explicitly consent to the collection of data for analytics purposes or to use the website without web analytics cookies.

You can find more information about the privacy settings in Matomo at the following link: https://matomo.org/docs/privacy/

8. Possibility of Objection and Elimination

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

9. Rights of the Data Subjects

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

Right of access

You may request confirmation from the controller as to whether personal data relating to you is being processed by us.

You may request the controller to provide you with the following information:

1. The purposes for which the personal data are processed;

2. The categories of personal data which are processed;

3. The recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

4. The planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage duration;

5. The existence of a right to obtain the rectification or erasure of personal data concerning you, a right to obtain the restriction of processing by the controller or a right to object to such processing;

6. The existence of a right of appeal to a supervisory authority;

7. Any available information on the origin of the data if the personal data are not collected from the data subject;

8. The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

This right of access may be limited to the extent that it is likely to render impossible or seriously impede the achievement of the research or statistical purposes and the limitation is necessary for the fulfilment of the research or statistical purposes.

Right of correction

You have a right of correction and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller must make the correction without undue or delay.

Your right to correction may be limited to the extent that it is likely to make impossible or seriously jeopardise the achievement of the research or statistical purposes and the limitation is necessary for the fulfilment of the research or statistical purposes.

Right to restriction of data processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

1. if you deny the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

2. The processing is unlawful and you refuse to erase the personal data and instead request the restriction of the use of the personal data;

3. The controller no longer needs the personal data for the purposes of processing, but you need them for the legal enforcement, exercise or defence of legal claims, or

4. if you have objected to the processing according to Art. 21 (1) GDPR and it has not yet been determined whether the legitimate grounds of the controller outweigh your grounds.

Where the processing of personal data relating to you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the European Union or a Member State.

If the restriction of processing has been restricted in compliance with the above conditions, you will be informed by the controller before the restriction is lifted.

Your right to restriction of processing may be limited to the extent that it is likely to make impossible or seriously impede the achievement of the research or statistical purposes and the restriction is necessary for the fulfilment of the research or statistical purposes.

Right to deletion

You may request the controller to erase the personal data concerning you without delay and the controller is obliged to erase this data without delay if one of the following reasons applies:

1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;

You withdraw your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing.

You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR;

The personal data concerning you has been processed unlawfully;

The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject;

The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.

Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.

Exceptions

The right to deletion does not exist insofar as the processing is necessary

1. To exercise the right to freedom of expression and information;

2. For compliance with a legal obligation which requires processing under EU or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

3. For reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;

4. For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or

5. for the assertion, exercise or defence of legal claims.

Right to information

If you have exercised the right to correction, deletion or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right against the controller to be informed about these recipients.

Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that:

1. the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and

2. The processing is carried out with the aid of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in the context of the use of information services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR.

Your right to object may be restricted to the extent that it is likely to render impossible or seriously impair the achievement of the research or statistical purposes and the restriction is necessary for the fulfilment of the research or statistical purposes.

Right to withdraw the declaration of consent under data protection law

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal.

Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

1. is necessary for the conclusion or performance of a contract between you and the responsible person,

2. is authorised by legislation of the Union or the Member States to which the controller is subject and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or

3. is done with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases mentioned in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.